Four steps, from slow to done.
Here is what happens, what you get, and what we need from you at each stage.
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Process review
What happens: We learn how the work gets done today. We talk with the people who do it. We find the steps that are slow, repeated or error-prone, and decide what is worth automating.
What you get: A clear picture of your process and a plan for what to build.
What we need from you: Time with the people who do the work, and examples of the documents, files or systems involved.
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Build
What happens: We build the software around your process. You see it take shape and tell us what is right and what is off.
What you get: Working software that fits the way your team operates.
What we need from you: Quick answers to questions, feedback on what we show you, and access to the systems we need to connect.
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Launch & train
What happens: We put the software into use and show your team how to work with it.
What you get: A live system and a team that knows how to use it.
What we need from you: The people who will use it, ready to learn. A named contact on your side to make decisions.
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Ongoing support
What happens: After launch, we stay available. If something breaks or your process changes, we help.
What you get: Someone who knows your system and can adjust it.
What we need from you: Tell us when something looks wrong or when the way you work changes.
FAQ
Do we need to replace our current software?
Not necessarily. Often we build around what you already use and connect it. We'll tell you honestly in the process review if something should change.
Who owns the software?
Ownership terms are set out in the agreement we sign together. We'll walk you through them before you commit to anything.
What if our process isn't written down?
That's common. The process review is where we map it with you, step by step.
Does my team need to be technical?
No. We build for the people who do the work, and we show them how to use it.
What kinds of businesses do you work with?
Small and mid-sized companies with slow, manual processes. We have built for printing and shipping, and we see similar problems in other industries.
How do we get started?
Fill out the contact form and tell us which process is slowing you down. We'll take it from there.
What's slowing your team down?
Tell us about the process. We'll talk about what to build, so you can grow without hiring more staff.